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Language, Literacy and Numeracy

This Toolkit is made up of information, templates and resources to help your organisation consider the essential skills of language, literacy and numeracy in its everyday operational processes. It recommends a methodical approach that encompasses the employment cycle from the point of recruitment. However, sections or individual tools from the Toolkit can be adapted and used independently.

Workforce Planning

Workforce Planning can assist your organisation to grow, restructure, reform or downsize in a strategic way.  It is the basis for ensuring the right people are recruited, retained to enable quality service delivery and improved outcomes for clients.